AVAILABLE SOON
TeloGift Cream
Our immune-supporting formula helps your body regenerate younger-looking skin.
At the moment we do not offer any samples or miniatures. However, we do offer a pre-order discount of 15%.
Simply click on the ‘Preorder & save 15%’ button, adjust the amount of products, and proceed to the checkout on the online shop page to place your order.
Our product comes with limited availability. However, you will receive a confirmation email within 24h of your placed order. If you do not receive such a confirmation, please check the Spam folder, or let us know at contact@theinfinum.art
At the moment we do not offer any promotional codes. However, we do offer a pre-order discount of 15%.
Simply click on the ‘Preorder & save 15%’ button, adjust the amount of products, and proceed to the checkout on the online shop page to place your order.
No, an online account with TheInfinum is not necessary to order our products. Simply follow the online shop steps to place your order.
Yes, if you need to change your shipping address after the order has been placed, you can contact us at contact@theinfinum.art.
Yes, if you need to cancel or modify your order after the order has been placed, you can contact us at contact@theinfinum.art and continue the conversation with our staff. However, if the order has already been shipped, we cannot guarantee this possibility.
All debit and credit cards are accepted to place an order.
Card payments can be rejected for a number of reasons such as expiration date or the activity labelled suspicious by your issuing bank. To understand more, please contact us at contact@theinfinum.art and continue the conversation with our staff.
Card payments can fail to be processed for a number of reasons such as incorrect digits, expiration date or filters your issuing bank may apply. To understand more, please contact us at contact@theinfinum.art and continue the conversation with our staff.
If your payment was declined, you can review the details of the digits entered in the purchasing form and make sure they are all correct. If none of the details are entered incorrectly, you may proceed to retry with an alternative method of purchase.
Yes, at TheInfinum we use encryption (denoted by a lock icon next to the address bar) and the website address starts with HTTPS instead of HTTP. The information is being encrypted at the website level. We also do not store any of the personal data used on the website for any reason other than cookie optimization, learn more on Terms and Conditions.
We deliver orders using mail addresses, so make sure to write the correct and full address for a straightforward process.
Yes, we ship our product from Switzerland to all EU countries and the United Kingdom.
You can expect your order to arrive in approximately 4 business weeks from the date of your confirmation email.
Yes, if you need to change your delivery address after the order has been placed, you can contact us at contact@theinfinum.art and continue the conversation with our staff. However, if the order has already been shipped, we cannot guarantee this possibility.
We currently ship both nationally and internationally, this means all EU countries, the United Kingdom, Switzerland and Norway.
At the moment, we ship to all EU countries, the United Kingdom, Switzerland and Norway.
If you did not yet receive your order in the 4 business weeks from the confirmation email, you can contact us at contact@theinfinum.art and continue the conversation with our staff for tracking your order. You will have to have some details ready such as the order number and the confirmation email.
We only accept the return of new, unopened, unused items in their original packaging. With these conditions met, you can return an order in a maximum 15 days.
For items returned within our returns policy, the purchase price will be refunded to the original form of payment.
Once your return is accepted, it takes approximately one business week to receive your refund.
At the moment we offer details of TheInfinum products only on the website and inside the brochure sent with each delivered order. However, we are planning to expand the contexts of providing further information within special meetings and events.
To authenticate a TheInfinum product, please refer to the bottom of the recipient, the packaging box or the brochure accompanying the products.
Yes, TheInfinum products are hypoallergenic. However, people can be allergic to myriad different substances and materials. The best way to determine if a product is safe for you is to know what you are allergic to and check the ingredients for that allergen.
You can find the ingredients of TheInfinum products online on the sections dedicated to ‘Product’ or printed on the packaging box of the products.
No, TheInfinum does not test its products on animals.
To get in touch with our staff at TheInfinum, please use the contact form on our ‘Contact’ section or write us at contact@theinfinum.art
To get in touch with our staff at TheInfinum, please use the contact form on our ‘Contact’ section or write us at contact@theinfinum.art
Our immune-supporting formula helps your body regenerate younger-looking skin.
Mr Lanna & team will get back to you shortly.
We appreciate your inquiry and want you to know that our team of dedicated scientists is currently working diligently to provide you with the most accurate and thorough answer possible.
Until then,
THEINFINUM team